|Having trouble with the site? We assembled a list of Frequently Asked Questions to help you. If you can't find the help you need, fill out the Contact Us form and we'll get back with as soon as possible.This site has been optimized for screen resolution of 800 X 600, and browser versions 4.x and above.
Frequently Asked Questions
To download an item from this site: Click the Download
button to begin downloading. Before it begins downloading,
your browser may ask where to save the file and what filename to use. Save the file to the directory and filename of your choice. It may take a few minutes to complete the download. Your browser will alert you when the download is complete. To use a downloaded file, double-click on the file to decompress it if necessary,
then double-click on the decompressed file to open it.
There are two options for printing this site's pages:
For best results, click inside a frame to activate it,
then choose "Print Frame" (for Netscape Navigator)
or "Print" (for Microsoft Explorer) from the File menu. You can also click the Print button on your browser's toolbar. Please note that the graphic images used on this site are optimized for on-screen display, and may not appear as clear when printed.
How to use your browser's back-in-frame
function For Netscape Navigator Click the RIGHT mouse
button (Windows) or the mouse button (Mac) and select
"Back" in the pop-up menu. You can also select
the "Back" button on the tool bar or "Go"
and "Back" from the menu. For Internet Explorer
Select the "Back" button on the tool bar or
"Go" and "Back" from the menu.
Here's what to do if you experience any of the following
For Netscape Navigator Reduce the font size by selecting
General Preferences from the Options menu. On the Preferences
page, click the Fonts tab, then click on "Change
Font." Select a smaller font size then click OK.
For Internet Explorer To reduce the font size, select Fonts from the View menu, then select a smaller size
Occasionally, you may find that items on a page are
obscured. For example, an icon menu may be partially
covered, or part of the page may be blank. This will occur more or less frequently depending on the type of web browser you are using. In most cases, the page can be viewed normally by clicking the "Reload" or "Refresh" button in your browser.
Type is Too Large or Too
For the best view of this site, we recommend using the
following font settings: For Netscape Navigator Set your default proportional font to Arial (Helvetica on the Macintosh) and font size to 12. For Internet Explorer From the View menu, select Fonts then choose Medium.